Reviews and Repeat Business

The job is done. Now ask for the review.

A short message goes out after the work is finished, and past customers hear from you again before the season they usually need you. None of it written by you at eleven at night.

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Thanks for having us outHope the AC is behaving itself now. If you have a minute, a short review really helps a small company like ours.

Leave a review

Sent two days after the visit. Once, and only once.

The problem

Asking feels awkward, so it never happens.

You finish the job, load the van and drive to the next one. The moment to ask has gone, and the customer who was delighted on Thursday has moved on by Monday.

You forget to askThe job ends, the tools go back in the van, and the thought goes with them.

It feels like beggingAsking somebody face to face is uncomfortable, so most people never get round to it.

Past customers go quietPeople who liked the work are one message away, and nobody sends the message.

The solution

The asking happens on its own.

After the visit, a short message thanks the customer and asks for a review. Later on, another one reminds them you exist, before the season when they usually need somebody.

The job is finished

You mark the visit as done. That is the last thing you have to do.

A thank you goes out

A short message a couple of days later, with a link to leave a review.

A check in later

Before the season they usually need you, they hear from you again.

They come back

The next job starts with somebody who already knows your work.

How it works

Three steps, and none of them are yours.

STEP 01We write the messages with you

Short, polite and in your voice. You approve them once and then leave them alone.

STEP 02They go out after the work

Timed from the visit rather than from you remembering on the drive home.

STEP 03Replies come back to your inbox

If somebody answers, it is a conversation you can pick up, not a dead end.

Why it matters

The work you already did, working again.

More reviews, without the awkward bit

Asking by message is easier for both of you than asking somebody in their driveway.

Past customers stay yours

A note before the season is often all it takes for the call to come to you.

Work that costs you nothing to find

Repeat customers and the people they recommend are the cheapest jobs you will ever get.

It keeps running

Once it is set up, it happens after every job without anybody managing it.

Works with

See the messages written for your business.

Book a short demo and we will go through the thank you, the review request and the seasonal check-in.

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← All features

The job is done. Now ask for the review.

Asking feels awkward, so it never happens.

The asking happens on its own.

Three steps, and none of them are yours.

The work you already did, working again.

What comes before the thank you.

Scheduling & Reminders

One Conversation Inbox

Professional Contractor Website

See the messages written for your business.

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