Privacy Policy

Serve2plz respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, book an appointment, or communicate with us.

Information We Collect

We may collect information you provide, including your name, telephone number, email address, company information, service needs, appointment details, and the contents of communications. We may also collect technical information such as browser type, device information, IP address, pages viewed, referral source, and website activity through cookies or similar technologies.

How We Use Information

We use information to respond to inquiries; provide and improve our website, CRM, scheduling, messaging, and related services; manage appointments and customer relationships; send service and account notifications; send marketing messages when separately authorized; maintain security; prevent misuse; comply with legal obligations; and enforce our agreements.

SMS and Communications

If you provide consent, Serve2plz may send operational or promotional text messages to the number you provide. Consent to promotional messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Opting out of marketing does not prevent necessary service-related communications where permitted by law.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages and customer support.

How We Share Information

We may share information with service providers that help us operate our website, CRM, communications, scheduling, analytics, hosting, payment processing, and customer support. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent. We do not sell personal information for money. This sharing excludes mobile phone numbers, SMS opt-in data, and consent records, which are never shared with third parties or affiliates for marketing or promotional purposes and are shared only with service providers that help us deliver messages and customer support.

Data Retention and Security

We retain information as reasonably necessary for the purposes described above, legal compliance, dispute resolution, and enforcement of agreements. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure.

Your Choices

You may opt out of promotional email through the unsubscribe link and promotional text messages by replying STOP. You may request access, correction, or deletion of information, subject to applicable law and necessary recordkeeping. Browser settings may allow you to limit cookies.

Children's Privacy

Serve2plz is intended for businesses and adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may link to third-party services. Their privacy practices are governed by their own policies.

Changes to This Policy

We may update this policy periodically. The effective date above indicates the latest revision.