Instant Lead Follow-Up

New lead? They hear from you right away.

The first reply goes out while the customer is still looking at your page. You pick the conversation up when you are free, instead of starting it cold hours later.

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STRAIGHT AWAY
Thanks, we have got itA short reply so they know a real company has their message.
ABOUT AN HOUR
Still need a hand?A gentle nudge if nobody has answered yet.
NEXT DAY
One last check inThen it stops. Nobody gets pestered.

The problem

The first hour is when the job is won.

Somebody asking for a quote is usually asking three companies. Whoever answers first is the one they end up talking to, and by the evening the decision has often already been made.

You are on a job

The enquiry comes in at eleven, you see it at six, and by then they have booked somebody else.

Following up is a chore

Ringing back people who did not answer is the job nobody wants to do after a long day on site.

Good leads go quiet

Somebody who was keen on Tuesday has forgotten your name by Thursday.

The solution

The first reply is already sent.

When a lead arrives, a short, plain message goes out straight away, and a couple of polite follow-ups go out behind it if nobody answers.

  • The first reply goes out within moments of the enquiry
  • Follow-ups stop the moment the customer replies
  • Everything is written in your words, not in jargon
  • You can step in and take the conversation over at any point
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What goes out, and when
Straight awayA short reply confirming you have their details and will be in touch.
About an hourA gentle nudge if nobody has replied yet.
Next dayOne last check-in, then the sequence stops.
On any replyFollow-ups stop and the conversation is yours.

How it works

Set up once, running from then on.

STEP 01We write the messages with you

Short, plain and in your voice. No jargon, no hard sell, nothing you would be embarrassed to send.

STEP 02They go out on a schedule

Timed from when the lead arrived, not from when you next get a chance to look at your phone.

STEP 03You take over when you are ready

Reply from your phone and the automatic messages step aside for good.

Why it matters

Being first is most of the work.

Nobody is left waiting on you

The customer hears back while they still remember sending the form.

Fewer leads go cold

A second and a third message catch the people who simply got busy.

No awkward chasing

The polite follow-up has already gone out by the time you pick up the phone.

You look organised

A fast, clear reply tells somebody a lot about how the job itself will go.

Works with

Where the follow-up comes from, and where it goes.

01

Website Lead Capture

A short quote form that turns a visitor into a named lead with a number you can call.

Learn more →
02

One Conversation Inbox

Replies land beside your calls and texts, so the thread stays in one place.

Learn more →
03

Sales Pipeline Management

Track every enquiry from new lead through appointment, estimate, won or lost.

Learn more →

See the first reply written for your business.

Book a short demo and we will go through the messages, the timing, and how you take over the conversation.

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